LEADERSHIP
MEET THE TEAM
Our seasoned leadership team brings decades of experience in risk management, business processes outsourcing, employment law, human resources, payroll processing, benefits administration, and client service.
RACHEL GREEN
CEO
Rachel brings to TEAM her experience working in Fortune 50 companies across client services, operations, strategy, and business development. Rachel is passionate about delivering high-quality service and outstanding experiences for clients, partners, and team members alike. Rachel joined TEAM as Director of Client Services and also previously served as TEAM’s Chief Operating Officer. Rachel holds an MBA from the Stanford Graduate School of Business and a BA from Harvard University.
JOSH GREENBERG
Chairman
Josh has been a founder, executive, investor and board member in a variety of related businesses and brings extensive experience in risk management, outsourced business processes and caregiver services to TEAM. His most recent companies include a financial services firm serving patients and caregivers and an insurance services company, both of which expanded via a focus on providing fanatical client service. Josh received his MBA from the Stanford Graduate School of Business.
CULLEN KNIGHTS
CFO | Head of Strategy
Cullen has an extensive background in strategy and financial consulting, with experience across industries, including multiple leading healthcare and service businesses. He brings a passion for results and client service to TEAM. Cullen holds an MBA from the MIT Sloan School of Management and a BA from Dartmouth College
ANCHI CHERN
COO
Anchi brings a passion for designing and scaling outstanding service delivery organizations and growth platforms to TEAM. Prior to TEAM, he served as a strategic advisor, investor and operating executive across a variety of industries including communications, media and technology. Anchi holds an MBA from Harvard Business School and BSBA from Indiana University.
JOE SOFIA
Chief Revenue Officer
Joe is passionate about leading high-performing teams that prioritize exceptional client service. Before joining TEAM, he worked as a management consultant at Monitor Deloitte, where he oversaw successful strategy and operations projects for multiple Fortune 100 companies. Joe’s experience as a founder and professional athlete has shaped his leadership style, emphasizing a people-first and team-oriented approach. He holds an MBA from the Stanford Graduate School of Business and a BA from UCLA.
CHERYL SEVERSON
Chief Customer Officer | Head of HR
Cheryl oversees TEAM’s client service, human resources, and compliance functions. She joined TEAM in 2014 as the company’s HR Manager and also previously served as Director of Client Services and HR. Cheryl brings nearly 20 years of experience delivering client-focused solutions and HR expertise to companies of all sizes and across several industries. She combines her passion for providing impeccable service and account management with her strategic HR thought partnership. Cheryl holds a Bachelor of Arts degree in Communications from San Diego State University.
RYENN MANCUSO
VP of Private Family Services
Ryenn oversees the Private Family Services group at TEAM. She has experience in the areas of client services, business strategy, operations, and consulting having worked with organizations across the public and private sectors. Prior to joining TEAM, she held positions with a global investment bank and boutique economic consulting firm. Ryenn graduated summa cum laude from the University of Arizona with a BSBA in Finance.
JULIAN PEÑA
Director of Client Success
Julian oversees TEAM’s Client Service operations. He is passionate about enabling operational efficiency, creating outstanding customer experiences, and helping his team to deliver timely and accurate payroll solutions. Coming most recently from the staffing industry, Julian brings to TEAM management experience across payroll, client service, and operations.
ERICA CARY
Director of Client Operations
Erica oversees TEAM’s Payroll and Payroll Tax operations. She brings to TEAM 15 years of experience in the payroll and tax accounting industry. Erica has extensive knowledge in payroll operations and payroll system implementations, multi-jurisdictional payrolls, timekeeping systems, and payroll tax compliance. She brings an enthusiastic approach to providing excellent customer service by ensuring deadlines are met accurately and efficiently.
ALLY DIBERNARDO
Sr. HR Manager
Ally manages TEAM’s Employee Relations department, leading the HR strategy in support of TEAM’s vision for unparalleled client service and expert risk management solutions. She oversees core HR functions to ensure they are carried out in a compliant and efficient matter. Ally brings with her 12 years of professional HR experience, having worked with diverse organizations across the public, retail, and hospitality industries. She combines her passion for exceptional service with specialized HR expertise in coaching, compliance, workplace investigations, and conflict resolution. Ally holds a Bachelor of Arts in Communication from the University of California, San Diego.
SEAN CONROY
Director of Technology
Sean oversees the people, processes, and technology within TEAM’s IT department. He is a technology leader who has been in the industry for more than 20 years. His philosophy is to empower end-users through the use of technology and automation to give employees the time and ability to have a larger impact on the overall business. Sean began his career in consulting and has worked in a myriad of industries including construction, healthcare, transportation, and legal. Sean holds a Bachelor of Business Administration with an emphasis in Information Systems from Pacific Union College.
LAUREN KUYKENDALL
Director of Brand & Content Marketing
Lauren leads TEAM’s marketing strategy with a passion that lies at the intersection of brand management, writing and design, and demand generation. Her background in project management and corporate training lends to her process-driven approach to creative work and her flexible, inclusive leadership style. She holds a Bachelor of Science degree in Journalism and Communications with an emphasis in Advertising from the University of Oregon and is a certified Project Management Professional.
KELLY SMITH
Controller
Kelly oversees TEAM’s accounting department. She brings over 20 years of accounting experience from international organizations in both privately held and publicly traded companies that span several industries. She brings her passion for people, mentorship, and drive for process improvement. Kelly holds a Bachelor of Science degree in Sustainable Performance Management from Manchester Metropolitan University and CIMA professional qualification.
DONELLE HORTON
Business Solutions & Analytics Manager
Donelle joined TEAM in 2015 as an Administrative Assistant and has since held a number of roles spanning operations, payroll, and client service, and most recently served as Business Systems Analyst. Donelle’s current responsibilities include acting as the subject matter expert for TEAM’s core systems, as well as providing company-wide support across operations, reporting, and technology. Donelle brings an analytical perspective and passion for process improvement to her role and supports TEAM’s values through a dedication to creative problem solving and customer service.
EMILY HAWKES
People & Operations Manager
Emily oversees TEAM’s operations in San Diego. She joined TEAM in 2019 and brings with her over ten years of experience managing projects, leading system implementations, and providing excellent customer service. She combines her passion for empowering employees and her exceptional attention to detail to maintain a compliant and welcoming office environment. Emily holds a Bachelor of Science degree in Business Administration with an emphasis in Management from San Diego State University.
JENNIFER HARRINGTON
Operations & Compliance Manager
Jennifer oversees Service Operations and Compliance at TEAM. She brings a passion for creating efficient and scalable processes that enable TEAM to provide the best experience for their clients. She has over 15 years of experience in Human Resources and Customer Service working for large organizations and small businesses, and holds a Bachelor of Science degree in Business Administration with an emphasis in Management from San Diego State University.
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